We are committed to protecting your privacy. We collect only the information necessary to serve you and do not sell your personal data to third parties. This policy applies solely to information collected through our website and does not apply to offline channels.

Section 2 — Personal Data We Collect
We may collect the following personal information:

• Name, email address, phone number, and delivery address (when you place an order or create an account)

• Payment information (processed securely by our payment gateway — we do not store card details)

• Comments or messages you send us through the website or email

• Account login information if you register on our site

You may browse the website anonymously without providing personal information, though certain features (like placing an order) require it.

Our servers automatically collect general usage information, including:

• IP address and browser type

• Device type and operating system

• Pages visited, time spent, and links clicked

• Referring website

This is collected via cookies, web analytics tools (including Google Analytics), and tracking tags to improve our website performance and user experience.

Cookies: You may disable cookies in your browser settings, though some site features may not function correctly.

We use collected information to:

• Process and fulfill your orders

• Send order confirmations, shipping updates, and customer service responses

• Send promotional communications (you may opt out at any time)

• Improve our website content and user experience

• Comply with legal obligations

We do not sell your personal information. We may share it with:

• Shipping and logistics partners — to deliver your orders

• Payment gateway providers — to process transactions securely

• Website hosting and analytics providers — to operate and improve the website

• Law enforcement or legal authorities — if required by law or to protect our rights

We require all third-party service providers to maintain the confidentiality of your information.

When you leave a comment on our website, we collect the data shown in the comment form, plus your IP address and browser user agent for spam detection. An anonymized hash of your email may be sent to Gravatar to check for a profile picture. Approved comments and profile pictures are visible publicly.

If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors may download images and extract any location data embedded in them.

Pages on this site may include embedded content (videos, images, etc.) from other websites. This embedded content behaves as if you visited those third-party websites directly, and those sites may collect data or set cookies independently.

Our site may include social sharing buttons (e.g., WhatsApp, Instagram, Facebook). These features may collect your information and track your site usage. Their behavior is governed by the respective platform’s privacy policy.

We use commercially reasonable and industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure. We will notify users of any data breach as required by applicable law.

• Order and account information is retained as long as necessary to fulfill the purpose for which it was collected or as required by law.

• Comments and their metadata are retained indefinitely to facilitate future moderation.

• You may request deletion of your personal data at any time (subject to legal retention requirements).

You have the right to:

• Request a copy of the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at care@dharwadpedha.com.

We do not knowingly collect personal information from users under 13 years of age. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

This website is operated from India. If you access it from outside India, please be aware that your data may be processed and stored in India. By using this website, you consent to this transfer.

We may disclose your personal information without prior notice when required to do so by law, in response to legal proceedings, to protect the rights or property of Dharwad Pedha, or in the event of a corporate transaction or acquisition.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately. Continued use of the website after changes constitutes acceptance of the updated policy.

Email: care@dharwadpedha.com
Address: 658 Narayan Peth, Appa Balwant Chowk, Bajirao Road, Opp Saraswat Bank, Pune 411030, Maharashtra, India